Monday, August 21, 2017

Bank strike on Aug 22 to protest against proposed reforms

United Forum of Banking Unions (UFBU), the umbrella body of trade unions in the banking sector, has called a nation-wide strike on August 22 to protest against the reforms proposed by the Centre.




West Bengal convenor of UFBU, Siddhartha Khan said that the government is ushering in privatisation and consolidation in the Indian banking sector in the garb of reforms.

He said that the Bank Board Bureau had been formed to bring all the public sector banks (PSBs) under a banking investment company and get the government's share in PSBs below 50 per cent.



Rise in the gross NPAs of all the PSBs to Rs 6.83 lakh crore was also a major cause for concern and the banking system's financial health was suffering due to provisioning.



"The banks are giving very little stress on recovery of bad loans and taking recourse to either write-offs or provisioning," he told reporters on Thursday.

Source:-The Times of India

7th Pay Commission: Better-paid staff are more motivated in performing their jobs well and in working to root out corruption.

New Delhi: Corruption is rampant in many of the central government’s offices, despite Prime Minister Narendra Modi’s warning that corruption was eating away at India “like a termite”.

FM Arun Jaitley finally decided not to give any facility to central government employees better than the 7th Pay Commission recommendations.

Accordingly, the government should consider to root out corruption in the Indian bureaucracy and the official system through ensuring the proper wages and benefits for government employees.

The 50 lakh central government employees are now getting 14.27 % hike in their basic pay under the recommendation of the 7th Pay Commission, which is the lowest in 70 years.

The previous 6th Pay Commission had recommended a 20 per cent hike in the basic pay, which the government doubled while implementing it in 2008.

The 7th Pay Commission slashed down House Rent Allowance (HRA), which constitutes a substantial part of central government employees’ salaries. The Commission had recommended HRA at the rate of 24 per cent, 16 per cent and 8 per cent of basic pay of the central government employees and the government stuck with the 7th Pay Commission’s recommendations on HRA and gave nod accordingly.

While The previous 6th Pay Commission had recommended HRA at the rate of 30 per cent, 20 per cent and 10 per cent for X, Y and Z category of cities respectively.

The hike in HRA, which gives more money in the pockets of the employees, that’s compensatory perks for all central government employees, which has been paid from July 1 and no arrears for any allowance was paid, as per usual practice, the allowances are paid from the date of implementation.

The allowances, including House Rent Allowance (HRA) rates, started to disburse from July 1, this year, while, the 7th Pay Commission award was implemented from 1 January 2016.
There had been widespread demand from central government employee unions to hike HRA at the rate of 30 per cent, 20 per cent and 10 percent of basic pay and to be given arrears on allowances including HRA.

“The demands of central government employees over their pay scales as well as minimum pay and allowances are likely not to be considered by the National Anomaly Committee on behalf of the government,” the finance ministry sources said.

“Finance Minister Arun Jaitley finally decided not to give any facility to central government employees better than the 7th Pay Commission recommendations and the government stuck with the 7th Pay Commission recommendations on pay scales and allowances,” the sources added.

The central government employees unions had also demanded for hiking minimum pay Rs 18,000 to Rs 26,000 and asked to raising fitment factor 3.68 times from 2.57 times, which was implemented by the government based on the pay commission recommendations.


If the 2.57 fitment formula is tinkered with, then salary and pension in general for all central government employees will go up.

The minimum pay and allowances should be hiked for central government employees immediately by the government on the acceptance of the unions’ proposals.

Such a move would help to start countering the criminally extortionate mind-set which embeds corruption in many government posts as a way of mitigating low wages. Better-paid staff are more motivated in performing their jobs well and in working to root out corruption.

Implementing such an approach to government employees salaries has been shown to work very well in countries such as Singapore. If we are to emulate this here, the government also needs to take a more rational approach to managing is resources.

This would allow the government to pay, recruit, and retain higher quality government officials and begin to root out corruption and poor quality in public services, once and for all.

A simple yet effective and also flexible calculator made for post office saving schemes.

 Here are 4 alternative links for download.


Directorate issued advisory not to use Coercive Methods on GDSs to achieve the Target


Meghapex 2017, Meghalaya State Level Philatelic Exhibition at Shillong - 7th and 8th September 2017.

Venue : State Convention Centre, Shillong - 793 001

Recommendations of the 7th CPC - implementation of decisions relating to Special Allowance for child care for women with disabilities.

                        To view, please CLICK HERE. 

Recommendations of the 7th CPC - Implementation of decision relating to the grant of Children Education Allowance.

No.A-27012/02/2017-Estt.(AL)
Government of India
Ministry of Personnel, P.G. and Pensions
Department of Personnel & Training
New Delhi, 16 August,2017

Subject: Recommendations of the Seventh Central Pay Commission — Implementation of decision relating to the grant of Children Education Allowance.

Consequent upon the decision taken by the Government on the recommendations made by the Seventh Central Pay Commission on the subject of Children Education Allowance Scheme, the following instructions are being issued in supersession of this Department’s OM dated 28-4-2014 : –

(a) The amount fixed for reimbursement of Children Education allowance will be Rs.2250/-pm.

(b) The amount fixed for reimbursement of Hostel Subsidy will be Rs. 6750/-pm.

(c) In case both the spouses are Government servants, only one of them can avail reimbursement under
Children Education Allowance.

(d) The above limits would be automatically raised by 25% every time the Dearness Allowance on the revised pay structure goes up by 50%. The allowance will be double for differently abled children.

2. Further, reimbursement will be done just once a year, after completion of the financial year. For reimbursement of CEA, a certificate from the head of institution, where the ward of government employee studies, will be sufficient for this purpose. The certificate should confirm that the child studied in the school during the previous academic year. For Hostel Subsidy, a similar certificate from the head of institution will suffice, with the additional requirement that the certificate should mention the amount of expenditure incurred by the government servant towards lodging and boarding in the residential complex. The amount of expenditure mentioned, or the ceiling as mentioned above, whichever is lower, shall be paid to the employee.

3. These orders shall be effective from 1st July, 2017.

4. Insofar as persons serving in the Indian Audit and Accounts Department are concerned, these orders issue in consultation with the Comptroller and auditor General of India.

Hindi version will follow.

sd/-
(Navneet Misra)
Under Secretary to the Govt. of India
Authority: www.dopt.gov.in

To view, please CLICK HERE. 


Implementation of Governments decision on the recommendations of the 7th CPC - Abolishing Desk Allowance - Reg.

implementation of recommendation of the Seventh Central Pay Commission - Conveyance Allowance.

lmplementation of recommendation of the Seventh Central Pay Commission - Availability of option for fixation of pay on promotion

OM regarding Online Appointment System for CGHS Beneficiaries(9 May 2017) ( Release Date :21/07/2017 )

Tuesday, August 15, 2017

Happy Independence day to all....

We pledge, to serve a best and clean India on this auspicious occasion...



Bill to fix minimum wage for unorganised sector introduced in Lok Sabha

NEW DELHI: The Code on Wages Bill that seeks to fix a national minimum wage for all categories of over 40 crore unorganised sector workers and provide a fixed timeline for their payment -- in some cases only through electronic means or cheque -- was introduced in the Lok Sabha today. 

The Code provides for the government to determine the minimum wages every five years using factors like skills required for the job, arduousness of work, geographical location of work place and other aspects. 

Such wages are to be fixed on recommendation of panels comprising an equal number of representatives of employers and employees, and independent persons, according to the Code on Wages, 2017, Bill. 

Under this, the government will fix the number of hours of work that would include a day of rest every seven days. The payment for work on a day of rest will not be less than overtime rate. 

Introducing the Bill, Labour Minister Bandaru Dattatreya said 'The Code on Wages' Bill will consolidate and amend the laws relating to wages and bonus. 

The Bill seeks to amalgamate four laws -- the Payment of Wages Act 1936, the Minimum Wages Act 1948, the Payment of Bonus Act 1965 and the Equal Remuneration Act 1976.


"It is for simplification, rationalisation and making it less cumbersome. No way workers' right is being infringed... It is going to bring in a historical change in the wages for workers and universal minimum wages will be implemented for the first time in India," Dattatreya said. 

The Bill will help generate employment and attract entrepreneurs, he said, adding that there are 44 labour laws which are being clubbed in four codes and the Bill introduced today deals with the code on wages. 

"40 crore unorganised sector workers can avail of the universal minimum wage. The Bill has a very large perspective. As far as workers' right is concerned, it is in no way exploitation of workers," Dattatreya said. 

As N K Premachandran (RSP) opposed the introduction of the Bill in such a short notice, the government sought to assuage the concerns, saying the Bill is being only introduced and discussion will take place later. 

The Code stipulates that the wages are to be paid in coin or currency notes or by cheque or through digital or electronic mode or by crediting the wages in the bank account of the employee and the government may specify industrial or other establishment where the salary will be paid only through cheque or digital mode. 

Daily wages have to be paid at the end of the shift while the weekly ones on the last working day of the week. Workers engaged in fortnightly employment will get wages before the end of the week. Workers engaged in fortnightly employment will get wages before the end of the second day after the end of the working period. 

For the monthly earner, the payment will have to be made before the expiry of the seventh day of the succeeding month. 

Where an employee is removed or dismissed from service as also when he or she resigns, the wages payable shall be paid within two working days. 

The Code provides employers with authority to make deductions from the wages only in case of fines imposed, absence from duty, damage or loss of goods expressly entrusted with the employee custody, housing accommodation and amenities and services. 

A bonus at the rate of 8.3 per cent of wage earned or Rs 100, whichever is higher, will be paid. 

Any employer paying to any employee less than the amount due in wages or bonus or any other dues will be punishable with a fine of up to Rs 50,000, the Code said. 

Repeat offence within five years will be punishable with imprisonment of 3 months or fine of up to Rs 1 lakh, or with both. 

The central government under the Code will fix the national minimum wage as also for different states or areas.

Economy Measures - Mandatory installation of LED based lighting in all Government buildings

Strengthening of administration - Periodical Review under FR 56 (i) and Rule 48 of CCS (Pension) Rules, 1972- Composition of Representation Committee and nomination of the two members by Cabinet Secretary

Monday, August 14, 2017

Commemorative Stamps on 1942 Freedom Movement – 9th August 2017.

The Quit India Movement or the India August Movement, was a movement launched at the Bombay session of the All-India Congress Committee by Mahatma Gandhi on 8 August 1942, during, demanding an end to British Rule of India. The Cripps Mission had failed, and on 8 August 1942, Mahatma Gandhi made a call to Do or Die in his Quit India speech delivered in Bombay at the Gowalia Tank Maidan. The All-India Congress Committee launched a mass protest demanding what Gandhiji called "An Orderly British Withdrawal" from India. Even though it was wartime, the British were prepared to act. Almost the entire leadership of the INC was imprisoned without trial within hours of Gandhiji's speech. Most spent the rest of the war in prison and out of contact with the masses. The British had the support of the Viceroy's Council, of the All India Muslim League, the princely states, the Indian Imperial Police, the British Indian Army and the Indian Civil Service. The outside support came from the Americans, as President Franklin D. Roosevelt pressured PrimeMinister Winston Churchill to give in to some of the Indian demands. The Quit India campaign was effectively crushed. The British refused to grant immediate independence, saying it could happen only after the war had ended.

To commemorate 75 years of 1942 Quit India Movement a set of 8 Commemorative Stamps and a Miniature Sheet was released by The President of India, Shri Ram Nath Kovind at Rashtrapati Bhavan, in New Delhi on 9th August, 2017. The Vice President, Shri M. Hamid Ansari, the Prime Minister, Shri Narendra Modi and the Minister of State for Communications (Independent Charge) and Railways, Shri Manoj Sinha and Shri Ananta Narayan Nanda, Secretary, Department of Posts & Chairperson, Postal Services Board were also present on the occasion.

Set of 8 Stamps depicts Mahatma Gandhi drafting historical speech for All India Congress Committee meeting, Bombay 1942, Huge Crowd gathered outside the historic AICC meeting at Gowalia Tank Maidan, Mahatama Gandhi addressing the historic session of AICC at Gowalia Tank Maidan, Press report on the AICC meeting and the adoption of Quit Inda Resolution, Agakhan Palace where Mahatma Gandhi lost Mahadev Desai and Kasturba Gandhi, Mass uprising and demonstrations with women's participation in large numbers during the Quit India movement, Campaigners during the Quit India Movement, Demonstrators fearlessly confronting police during Quit India Movement.



CHQ News: GS visit to Directorate .......

1.   Declaration of result of PS Gr. B examination

There are many CAT / Court cases pending. There is no chance of cancellation of examination. In few cases stay for declaration of result is granted by CAT/Court. Directorate has directed all CPMsG where CAT/Court cases are pending to get the stay vacated on any cost. The result is expected in the last week of September 2017 or first week of October 2017.

2.   Supplementary DPC for the promotion to the cadre of PS Gr.  B.

Directorate has called for the vigilance clearance report of few candidates from circles. On receipt of the report from concerned circle, the result of extended panel will be released. DoPT has already issued guidelines that unfiled vacancies and vacancies created through declination of promotion can be filled from the extended panel formed during the last DPC. Nearly 20 to 21 vacancies created due to declination of promotion by the officers and these vacancies will be filled by soon. The names of officers who declined promotion have already been circulated by the Directorate.

3.   Repatriation of PS Gr. B officers to their parent circle

This year very few officers have said to be applied for repatriation to their parent circle. The repatriation memo is expected simultaneously with the result of extended panel for promotion the cadre of PS Gr. B cadre.

4.   Inspector Posts examination for the year 2017.

Notification for the examination is likely to be issued soon. Herein after all the examinations will be held on ONLINE.

5.   Issue of seniority list of Inspector Posts cadre from 2001 onwards.

Directorate has sought clarifications from DoPT on the issues raised by candidates (IPs) and Circles. On receipt of clarification on doubts, the seniority lists will be issued in phased manner.

6.   JTS DPC for the year 2016-17.

The case is pending at court. 

7.   Cadre restructuring of Inspector Posts cadre

Directorate is awaited report from 6 circles. Reminder have already been issued to them. GS is going to submit his proposal very soon. 

Welfare schemes in the Department of Posts.......consolidation


Sl. No.
Details of education scheme
Amount to be paid in Rs.
1
IIT, AIIMS and IIM
375/- p.m.
2
Technical Educational


i)                    Degree
280/- p.m.

ii)                   Diploma
190/- p.m.
3
Non Technical Degree
BA/B.Sc/B.Com/Degree in Fine Arts
150/- p.m.
4
ITI Certificate Courses
940/- p.a.
5
Book Awards for Technical Education (for GDS only)
560/- p.a.

It was also decided to grant scholarship for all technical courses at Post Graduation level on par with graduate courses.

All members of this Association and track-in-viewers are requested to give wide publicity to the above educational scheme among the postal staff members and maximum applications should be sent to Regional/Circle Office for consideration etc.

Wednesday, August 9, 2017

Revision of BO inspection Questionnaire

      As discussed in the CWC Meeting held on 15.07.2017 at Belgaum a Committee was formed by the Association to frame draft inspection Questionnaire.  Accordingly, the following officers have met in Mangalore on 29.07.2017 and had a detailed discussions.
[a] Sri GV Laxminarayan, ASP HQ Mangalore.
[b] Sri Joseph Rodrigues, Officiating Senior PM, Mangalore HO.
[c] Sri Jayaram Shetty, ASP R Udupi.
[d] Sri Lokanath ASP R Puttur.
[e] Sri Dayananda Devadiga, IP, Mangalore.
[f] Sri Shrinath NB, ASP, Udupi South Sub Division, Udupi.
[g] Sri Rajesh, SA, Puttur [DK] Division.

   Please go through it and any suggestions/comments please send in detail to email ipaspkarnataka@gmail.com or directly to Sri Shrinath N B ASP Udupi South Sub Division Udupi...

Questionnaire for inspection of Branch Post Office:

I. Introductory:

i. Date of present inspection, name and designation of the inspecting officer.
ii. Date of last annual inspection, name and designation of the inspecting officer.
iii. Date of second inspection if any carried out, name and designation of the officer who carried out second inspection.
iv. Dates of visits by the Vigilance Squad or any other Inspecting/Executive of the Department since DLI.
v. Dates of visits by the Sub Divisional Head/Divisional Head and name of the officer.
vi. Dates of visits and name of the Mail Overseer since the date of last inspection.
vii. Name of the Branch Postmaster, his date of birth, date of engagement, name of the GDSMD/GDSMD/MC, GDSMC, his date of birth, date of engagement with an instruction to HO to confirm the currency of security furnished by them.
viii. Working hours of the BO, whether present working hours are convenient and whether any revision is required. The hours of receipt of mail, delivery, letter box clearance and dispatch.  Whether any revisions are required.
ix. The authorized balances of cash, postage stamps, revenue stamps and whether it is adequate or whether any upward or downward revision is required.  If so, the statistics of last three months must be submitted to Divisional Office.
x. The present arrangements for conveyance of mails between Branch Office and Account office and whether it is working fine or any revision is required. The distance between BO and AO and whether any changes are required in the accounts jurisdiction.
xi.  Location of the Branch office, whether is centrally located.
xii. The condition of the building in which branch office is functioning, whether the electricity connection is available for Rural ICT or whether solar panels are provided.
xiii. The availability of network in the BO and networking functioning of Rural ICT device.
xiv. The locations where the letter boxes are planted, its present condition, punctuality of clearance, date of last painting, results of test cards if any posted in the letter boxes, whether the clearance hours are painted on the letter boxes, whether the painting is done as per Project Arrow norms, whether the logo painted on the LB is properly depicted. Whether the articles posted up to cut off hours are included in the day’s dispatch. 
xv. The delivery jurisdiction of BO, areas served, whether there is any change since the date of last inspection, whether any changes are proposed in the present inspection.
xvi. Name of the Gram Panchayath/Police Station in the jurisdiction of which Branch Office is functioning.
xvii. The population of the village as per the last census report and name of the girl child below ten years.
xviii. Number of households eligible in the village for Rural PLI/PLI and percentage of coverage already done and pending.
xix. Number of eligible persons for PMSBY/PMJJY and APY in the village and percentage of coverage already done and pending.
xx. The average percentage of population in the village who are covered by Post Office Savings Scheme already and pending.
xxi. The number of schools, colleges in the village and number of students studying in those schools and colleges on an average.
xxii. Major Corporate institutions, business sector enterprises functioning in the delivery jurisdiction of BO and types of postal services utilized by them.
xxiii. The handicraft industries if any in BO jurisdiction.
xxiv. Whether the BO village is specially known for any activities of social importance.
xxv. Whether BO is indentified for Sampoorna Bachath Gram, Sampoorna Bima Gram, Sampoorna Sukanya Samruddi Gram etc., and level of progress already made and if not yet identified whether it can be suggested for identifying.

II. Accounts/Mails:

i. Verify cash and stamps with reference to the last acknowledged closing balance and after taking into account all the transactions/remittances received/remittance made by adding to/deducting from the last acknowledged balance.  Note the same on BO account and obtain the signature of BPM below the same. Verify the stamp balance available with Mail Deliverer.  Whether the acquittance is obtained from the GDSMD by the Branch Postmaster.

ii. Check the balance of BO Account for one day bi-monthly with reference to the connected records and note the results of verification. Whether there are any instances of retention of excess cash without valid reasons, whether there is any delay in clearance of liabilities, whether the system of remittances prevailing between BO and AO is an ideal one.   The observations to be noted in the Inspection Report with specific suggestions if any.

iii.  Check the MS 87 [a], SB 26, SB 28, PLI 12, LI 37, Eng 9, RP 51 and integrated Speed Post booking journal since the date of last inspection and note same in inspection report.  Check the credits in respect of  SB 26, PLI 12, LI 37, MS 87 [a] and Eng 9 with reference to the concerned journals and note the details of receipts checked and the unused receipts.  Pass the remarks on the last verified result and last unused receipt. Whether BPM is issuing SB 28 receipt whenever the pass books are collected from the depositors for sending to Account Office and whether he is collecting the same with signature/date of delivery details after returning of pass book.  Whether BPM is obtaining the signature of the depositors on the reverse of SB 26 after delivery of pass books in respect of new Accounts. 

iv. Check the credits in respect of VPL/COD since the date of last inspection for at least one article in each quarter. 

v. Examine the content of BO bag and mention the same in the inspection report.  Carry out an analytical review of the articles received for delivery with the details of transit availed.

vi. Check the deposit articles in BO and check the reasons for non delivery.  Test check the remarks furnished on the articles by telephonically contacting a few addressees and if any wrong remarks are noticed, record the statement of the mail deliverer. Review the delivery performance level of the mail deliverer and note the same in the inspection report. Whether proper records pertaining to delivery such as RP 1 are kept on record. 

vii. Checked the totals of SB/RD/TD/SSA/RPLI/TRC/Electricity Bill collections or any other receipts/payments in the BO for one day in each quarter and verify the correct incorporation of the same in BO Account [however, in Rural ICT environment this is not required since the transactions will be automatically uploaded].

viii. Check the BO Accounts, BO slips, BO Journals for one day in each quarter and check the correctness with reference to concerned journals.

ix.  Check the undelivered pass books if any in BO, ascertain the reasons for the same and take actions for immediate delivery of the same to the depositors and if they are not available in station, the said pass books must be sent to AO for further submission to SBCO for safe custody.

x. Check 5 pass books each in the category of SB/RD/TD/SSA category and note the DLT/BAT.  If the required number of pass books could not be verified, then issue SB 46 notices.

xi. Check 5 Rural PLI and 5 PLI PRBs [if BO is accepting premium in PLI] with reference to the journals and note the same in IR.

xii. Whether BPM is aware of the facilities of claiming commission on SB net accretion, BPM TD commission, incentive for Speed Post booking, Incentive for  Speed Post delivery by GDSMD etc., and whether he is claiming the same. If not, guide them.

xiii. Whether the SB/SSA Pass books are being sent for adding of interest and its present position. Also note an instruction to Account Office to send the list of SB Pass Books not received for adding of interest as required by PO SB Manual Volume I.

xiv. Verify two discontinued RD Accounts with reference to the list received from Account office and note the same in Inspection Report. If the list is not received from AO, note the same in IR with an instruction to AO to send the same to Sub Divisional office.

xv. Check the following records and note the observations


A]
Postman Book
Whether it is maintained systematically and whether bPM is checking the same daily.
B]
Book of Postmarks
Whether impressions are clear.
C]
Stock Register
Whether it is maintained properly, whether all the invoices since the date of last inspection are incorporated and note the last received invoice. 
D]
Specimen Signature Books
Whether it is maintained systematically for SB/RD/TD/SSA and whether the BPM is noting the CIF number in respect of each Account and whether the closed accounts are being rounded off 
E]
Complaint and Suggestion Book
Whether there are any entries pending for action.  If so, take immediate action for the redressing the same.
F]
Beat Map
Whether it is prominently exhibited in BO.  If not, get it done by guiding the BPM and Mail Deliverer.   
G]
Error Book
Whether is maintained and details of the further developments in respect of each error noted in it.

xvi. Take action for weeding out of old records and destruction of time barred MS 87 [a], SB 26, SB 28 receipts and note the same in inspection report.

xvii. Find out the number of social security beneficiaries in the delivery jurisdiction of BO and whether the cent percent SB/Aadhar linking is completed in respect of the same. 

xviii. Whether BPM is having sufficient number of forms for obtaining consent letter from the walk in SB depositors for linking their Accounts with Aadhar. 

xix. Whether all the TD depositors of BO are having SB Accounts in BO.

III. Business Performance:

[i]  Note the targets allotted to BO in Rural PLI/PLI/Savings Bank/PMSBY/PMJJY/Live Accounts in the last financial year and in the current financial year and percentage of achievement made. Also conduct a meeting with BO staff and guide them in achieving the targets.

[ii] Whether the BPM and other GDS of the BO are having thorough knowledge of various rulings on SB/RD/TD/RPLI/PLI /SSA/eMO etc. and whether they are aware of latest interest rates, bonus rates etc. Whether they are capable of calculating the expected maturity values of Time Deposit/RD /RPLI and PLI and guide the prospective investors/proponents.  Whether the latest rates of interest on savings scheme are prominently displayed in BO.

[iii] Meet the PDO/President of Gram Panchayath and have a discussion with them in creating an awareness among the villagers to avail all the facilities and services available in branch office.

[iv] Find out the area of business development in which BO is lagging behind and find remedial measures for them and suggest the same in the inspection report.

[v] Whether BPM or GDSMD of the BO is regularly participating in the Gram Sabhas of Gram Panchayath. 

[vi] Whether the Mail Deliverer/GDSMC are giving effective pickup for Speed Post/Registered Post etc., and giving courteous services to the public. 

[vii] Whether the sufficient quantity of PLI/RPLI Proposal forms, new Account opening forms, pamphlets etc., are available in BO and whether BPM is distributing the pamphlets among the walk in customers.

[viii] Whether BPM and Mail Deliverer are maintaining telephone numbers of all the customers of Branch Office and telephone numbers of all organisation/institutions/business firms in the BO jurisdiction.  If not, guide them to maintain the same.

[ix] Note the present cost and income position of the BO as per the establishment conducted in a recent date.

IV. Ambience/Swath Bharath:
[i] Whether the BO is kept neat and clean in the spirit of various instructions issued under Swatch Bharath.

[ii] Whether the BPM is making proper use of infrastructure supplied to BOs and neatness is maintained in record maintenance.

[iii] Whether the Citizens Charter, Working Hours of Board, list of services available in BO, Postal tariff list, contact telephone numbers of BPM/GDSMD, Important telephone numbers of the village etc., Telephone number of the Administrative offices etc., are prominently displayed in BO. 

[iv] Whether the information to the public about Post Info App and tracking facilities for accountable articles, Website address of the Department and Toll Free Number [1924] are prominently exhibited.

V. Rural ICT: On implementation of Rural ICT following additional questions are to be framed.

[a] Whether the security arrangement for Rural ICT device is satisfactory.
[b] The issues if any on network connectivity.
[c] Whether power supply is proper in BO.
[c] Whether BPM is conversant in using the hand holding device.
[d] Whether the credits for selected dates are properly uploaded and incorporated in Departmental accounts.
[e]  Generate the lists of balances in respect of 5 Accounts in SB/RD/TD/SSA by logging in the Sub Divisional ID and check the correctness of the same in the BO by contacting the depositors during inspection.  If the depositors are not available, get confirmed the same by telephonically contacting them. 

VI. OLIC/NREG/KYC Norms: The questionnaire already circulated by the Department is to be followed. 

VII. Conclusion: Carry out an analytical review of the overall performance of BO under the following para metres and note the concluding para whether the result of the inspection is satisfactory or not. 

SL No
Description of duty
Allotted Points
1
Performance in BD/RPLI/PLI/Savings Bank/PMJJY/PMSBY/APY.
35
2
Operations including implementation of technology in Rural ICT
35
3
Record management and cleanliness of the office
10
4
Discipline and conduct
10
5
Customer Service
10

Total
100

Send the copy of Inspection Report to Branch Postmaster with an instruction to send the compliance report on all action oriented paras to Divisional Office within 15 days.  Send two copies of the Inspection Report to Divisional Office along with work and conduct report of the Branch Postmaster and GDS MD/GDSMD/MC subject to observations made during the inspection. 
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