Thursday, March 31, 2016

BCP instructions issued by the CPMG Karnataka Circle....

Dear All,

Inconsistency  is being noticed in access of Finacle/Mccamish for last 20 days and issue is alarming for last three days and might continue till 31.03.2016. Directorate already circulated contingency plan to do transactions offline and upload the same at the end of the day. 

Chief PMG while apologizing the inconvenience to the general public has understood the difficulty being faced by the Postal staff across the counters. However, CPMG suggested all the staff not to loose patience and advised  all counter PAs to be polite and explain the situation. Counter staff suggested to put up notice at the counter  with caption"Server down" and should not leave the counter and accept all possible transactions through offline mode(BCP).

Please arrange to display copies of email sent by the office to CPC and their reply.  Staff are suggested don't get panic/angry and try to be as accommodative as possible.  Please Make available chairs/drinking water in Public hall.  If somebody wants to know when the system will start, Please, note down their number and call or send them a message when the system starts. 


With regards,

,
Assistant Director (FS),
Office of the Chief Postmaster General, 
Karnataka Circle, Bengaluru 560001.

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